It's very important that you backup your documents right now!!!!!!!

How to avoid from being scammed from Dumb Computer Repair

Video

Scamming the Scammers - How to Handle Fake Tech Support Calls

How to Avoid a Tech Support Scam!

1. Hang up if anyone calls you from Microsoft to repair your computer.

2. Avoid: if you hear a heavy accent. (They may be calling you from another country)

3. Don't give personal information about yourself over the phone.

4. Don't buy any Maintenance agreement or Warranty program.

5. Scammer will direct you to a websites and ask you to enter your credit card number and other personal information.

6. Don't give control of your computer to a third party who calls you out of the blue.

7. Be very careful to rely on caller ID alone to authenticate a caller. Scammers can spoof caller ID numbers.they may appear to be caller you from a legitimate company or a local number.

8. Be very careful with online search result when looking for Computer Repair Service. Scammers sometimes place online ads to convince you to call them. They also pay a lot of money to get high Google rating to compete with local legit Computer Repair Companies. 

9. Never give out your password over the phone.

10. These scammers will try to sell you Microsoft Windows Defender that comes free with your computer's

11. Tried googling the company's name to see if anything fraudulent comes up, before dealing with this company. Remember Microsoft will not call you out of the blue to fix your PC.

12. Be very careful what you download into your PC, a lot of these free software are bundled with spyware and malware that will take over your PC.

I have already use one of these scam companies, please tell me what should I do next

1. You should call your bank and order a new credit card right away to avoid additional charges from the scammers.(use bank phone number that is behind your credit card)

2. Change your computer password. 

3. Save all of your important documents into an external hard drive or a USB flash drive.

4. Remove your external hard drive or flash drive from your computer

5. Run a free version of Malwarebytes to see if your PC is truly infected

6. If infected, update your free version of Malwarebytes and do a full computer scan.

7. You may want to call your local computer repair company if your computer is locked up or have some type of blue screen of death.

Fight to get your money back

1. Date and Time

2. Have Company Name

3. Person Name that you was talking with.

Visit this website: Disputing Credit Card Charges

Dumb Computer Repair Is On Your Side, So Help Us Expose Some Of These Fake Computer Repair Company Today!!

          Dumb Computer Repair is trying to compile a list names and numbers of these fake computer repair companies to help educate our customers

      News 

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I got a call from Microsoft and allowed them access to my computer. What do I do now?

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