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Call or Text Me Phone: 617-419-0007 or 781-408-1200
At Dumb Computer Repair, we care deeply about keeping your computer safe — especially before a virus or scam causes serious damage. That’s why we want every Boston and Stoughton customer to take a few important steps before you call a tech.
Dumb Computer Repair strongly encourages every customer to back up your computer before you get infected and risk losing all of your files.
A virus or ransomware attack can delete or lock your:
Photos & family memories
Important documents
Tax forms
Passwords
Emails & messages
Once data is gone, it may not be recoverable.
✔ Backup Options:
External USB hard drive
Cloud backups (Google Drive, OneDrive, iCloud)
Thumb/flash drive for small files
We can assist with backups during your service if needed
⚠ Disclaimer: Dumb Computer Repair will not be responsible for any data damage or loss that may occur to your PC. This is why backing up your files before problems occur is absolutely critical.
A full restart can fix slow performance, update system files, and help us diagnose your issue faster.
If you see pop-ups, warnings, or scam messages, take a quick picture with your phone.
This helps us remove the problem quickly.
Many “virus symptoms” are actually slow Wi-Fi. Before calling, confirm your home internet is connected.
If you haven’t found an answer on our website, please give us a call.
📞 781-408-1200
📞 617-419-0007
Please leave a detailed voicemail so we can give you accurate information when we return your call.
We will get back to you within 24 hours.
Mon: 3:30pm to 9:00pm
Tues: 3:30pm to 9:00pm
Web: 3:00pm to 7:00pm
Thurs: 3:30pm to 9:00pm
Fri: 3:30pm to 9:00pm
Sat: 10:00am to 6:00pm
Sun: 1:00am to 6:00pm
Closed on Holidays
New Year's Day
Martin Luther King Day
Presidents Day
Good Friday (Please Call)
Easter
Mother's Day
Father's Day
Independence Day
Labor Day
Veterans Day
The Week of Thanksgiving (Monday to Sunday)
Christmas (Off Till Next Year)